Shipping Policy

SHIPPING & DELIVERY

Free Delivery All Over Pakistan

We ship to every city in Pakistan with Cash on Delivery. Orders are dispatched within 1–2 working days and usually arrive in 2–5 working days.

🚚

Free Shipping

on every order in Pakistan

💵

Cash on Delivery

pay when your parcel arrives

⏱️

2–5 Working Days

delivery after dispatch

📍

Order Tracking

shared after dispatch

1. Where we deliver

We deliver to all cities and towns across Pakistan through trusted courier partners. We do not ship outside Pakistan at the moment.

2. Shipping charges

Shipping is FREE on all orders, anywhere in Pakistan. There are no hidden delivery charges at checkout.

3. Order confirmation

After you place an order, our team may call you or message you on WhatsApp to confirm your order and delivery address. Please reply so we can dispatch your parcel quickly. Orders we are unable to confirm may be put on hold.

4. Processing and delivery time

  • Order processing: 1–2 working days
  • Delivery after dispatch: 2–5 working days
  • Remote areas: may take a little longer

Working days do not include Sundays and public holidays. Deliveries may also be delayed during sale events, Eid, bad weather or other situations beyond our control.

5. Order tracking

Once your order is dispatched, we share your tracking number with you so you can follow your parcel until it reaches your door. You can also message us on WhatsApp with your order number for an update at any time.

6. Cash on Delivery

Pay the courier rider in cash when your parcel arrives. Please keep the exact amount ready to make delivery quick and easy.

7. When your parcel arrives

  • Check the outer packaging before you receive the parcel
  • If the parcel looks damaged or tampered with, tell the rider and contact us on WhatsApp right away
  • Record a clear, uncut parcel opening video. It is required for any damaged, wrong or missing-item claim, as explained in our Return & Exchange Policy

8. Failed or refused deliveries

Please make sure your address and phone number are correct and that someone is available to receive the parcel. The courier rider usually calls before delivery. If the courier cannot reach you, the parcel may be returned to us. Refusing a Cash on Delivery order without a valid reason costs us delivery charges both ways, so repeated refusals may require advance payment on future orders.

9. Changing your address or order

Need to change your address or cancel your order? Message us on WhatsApp before your order is dispatched. Once a parcel is handed to the courier, changes may not be possible.

Questions about your delivery?

Send us your order number and we will share the latest update.

WhatsApp / Call: 0344 1324982

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